Terms of Purchase
Terms of Purchase
On this page, you will find the terms of purchase that apply when shopping at Snatched.no. By shopping in our online store, you accept these terms.
Ordering
You can order products directly from our online store or contact us via email at kundeservice@snatched.no. An order is considered confirmed when you receive an order confirmation from us. We reserve the right to reject orders if the item is out of stock or there are errors in the product information.
If an item is temporarily out of stock, we can backorder it and deliver it as soon as it becomes available. You will be informed of the estimated delivery time, and you have the right to cancel if you wish.
All orders must be placed by individuals over 18 years of age.
Delivery
Your order is usually processed within 1-2 business days after the order is received. The delivery time is typically 7-14 days, depending on the delivery address. We work with Postnord and Bring to ensure reliable delivery.
The package will be sent directly to your specified address. If there is no room in the mailbox, the package will be delivered to the nearest pickup point. You will receive information about this via SMS or email.
Shipping Prices
Free shipping for purchases over NOK 1000.
Shipping cost of NOK 79 applies for purchases under NOK 1000.
Prices
All prices are listed in Norwegian kroner and include value-added tax (VAT). We reserve the right to adjust prices without notice due to changes in exchange rates, VAT, or other factors. If there are obvious errors in pricing, we reserve the right to cancel the order.
Payment Options
At Snatched.no, we offer the following payment methods:
- Credit and debit cards
- Apple Pay
- Google Pay
- Klarna
The amount is deducted upon confirmation of the order. All payment information is encrypted and processed securely via our approved payment providers.
Returns and Complaints
If you wish to return an item, you must contact us at kundeservice@snatched.no within 14 days of receipt. Return costs are covered by the customer. The item must be returned in its original packaging and be in the same condition as when it was received.
Complaints must be reported within a reasonable time after the defect is discovered, and no later than two years from the date of purchase, in accordance with the Norwegian Consumer Purchases Act.
Force Majeure
We reserve the right to cancel or postpone deliveries if events beyond our control occur, such as natural disasters, strikes, or similar situations.
Contact Information
Have questions? Contact us via email: kundeservice@snatched.no